Shipping & Returns
General
Every effort is made to provide images of my paintings as true to the original as possible, in natural light. However, values can vary with photography and as such I always recommend a studio visit to view the work in person wherever possible prior to purchase, to ensure you are happy with the piece.
Please also bear in mind that the light quality in your home may impact the impression of the painting and this should be taken into consideration when considering a purchase.
Works on canvas are on artist quality primed canvas over kiln dried timber stretchers and are ready to hang with D-hooks. Paintings are sealed with an archival varnish to enable surface cleaning with a damp cloth.
Works on paper are unframed, unless otherwise specified, and I highly recommend framing behind glass or acrylic as soon as possible. Framing is at the purchaser's expense.
Where framing is included this will be specified in the product description and is included in the price of the artwork. All framed work is professionally completed by a reputable framer and includes the mat, frame and 3 mm acrylic glazing, is sealed on the reverse with framers tape and ready to hand with D-rings and wire attached.
Shipping
Payment for the artwork, including shipping costs to your address, must be made in full prior to shipment. All shipments will be sent registered via Australia Post or a reputable courier company, which will require a signature on delivery.
FREE DELIVERY (LOCAL ONLY) to Sunshine Coast and surrounds, North Brisbane and CBD.
Paintings less than 70cm x 70cm via Australia Post.
In-person delivery for works over 71 cm x 71 cm to Sunshine Coast and Brisbane locations.
FREE SHIPPING AUSTRALIA WIDE
Works less than 70 cm x 70 cm generally via Australia Post.
Works over 71 cm x 71 cm via courier.
INTERNATIONAL
Original works less than 70cm x 70cm will be shipped by Australia Post or courier.
Original works over 70cm x 70cm will be packed and shipped by specialist courier. Insurance is not included in the purchase price however additional insurance cover can be purchased at cost, please get in touch to request additional insurance cover for your shipment.
Prints - Unframed Paper and Unframed Canvas ONLY will be rolled in a sturdy tube for shipping.
Framed Prints are not available for shipping to areas outside Australia at this time.
Returns & Exchanges
Fuss free returns and exchanges, provided the work is returned to me within 14 days, in it's original packaging and undamaged.
If the artwork arrives with you and appears damaged please contact me immediately on receipt, with images of the damage.
If, on receipt of the original piece, you don’t love the artwork, please contact me to discuss exchange options, requests for which I will accommodate where possible, depending on the availability of another suitable artwork of the same or lesser value.
Return shipping is at customers expense.
Refunds will be provided once the item has been returned.
Please ensure you are aware of any import duties or tariffs that maybe payable in your destination country prior to placing an order. No refunds or exchanges are offered where a customer elects not to pay such duties and the item is subsequently returned to me.