Shipping & Returns
General
Every effort is made to provide images of my paintings as true to the original as possible, in natural light. However, values can vary with photography and as such I always recommend a studio visit to view the work in person wherever possible prior to purchase, to ensure you are happy with the piece.
Please also bear in mind that the light quality in your home may impact the impression of the painting and this should be taken into consideration when considering a purchase.
Works on canvas are on artist quality primed canvas over kiln dried timber stretchers and are ready to hang with D-hooks. Paintings are sealed with an archival varnish to enable surface cleaning with a damp cloth.
Works on paper are unframed, unless otherwise specified, and I highly recommend framing behind glass or acrylic as soon as possible. Framing is at the purchaser's expense.
Where framing is included this will be specified in the product description and is included in the price of the artwork. All framed work is professionally completed by a reputable framer and includes the mat, frame and 3mm acrylic glazing, is sealed on the reverse with framers tape and ready to hang with D-rings and wire attached.
Shipping
Payment for the artwork, including any applicable shipping costs, must be made in full prior to shipment. All shipments are sent registered via Australia Post or a reputable courier company and will require a signature on delivery.
Original Artwork
Free local delivery — Sunshine Coast and surrounds, North Brisbane and CBD.
Works under 70cm × 70cm are delivered via Australia Post. In-person delivery applies to works over 71cm × 71cm within the Sunshine Coast and Brisbane regions.
Free shipping Australia-wide — all original artwork, regardless of size.
Works under 70cm × 70cm are generally shipped via Australia Post.
Works over 71cm × 71cm are shipped via courier.
International collectors — original artwork ships within Australia only. If you are based outside Australia and are interested in purchasing an original work, please get in touch directly to discuss your enquiry and a shipping quote.
Limited Edition Art Prints
Free shipping Australia-wide — all print formats, including framed, gallerywrap, unframed canvas and unframed paper.
Works under 70cm × 70cm are generally shipped via Australia Post.
Works over 71cm × 71cm are shipped via courier.
Free worldwide shipping — unframed canvas and unframed paper prints only. These are produced and shipped from our print partners in the US and UK and will be rolled in a sturdy tube for international delivery.
Framed and gallerywrap prints are not available for shipping outside Australia at this time. International collectors wishing to purchase a framed or gallerywrap print are welcome to order the unframed version for worldwide delivery.
Please ensure you are aware of any import duties or tariffs that may be payable in your destination country prior to placing an order. No refunds or exchanges are offered where a customer elects not to pay such duties and the item is subsequently returned.
Lino Prints & Art Cards
Flat rate shipping applies to all lino prints and art cards.
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Australia — $9.00
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Worldwide — $15.00
Returns & Exchanges
Fuss-free returns and exchanges, provided the work is returned to me within 14 days, in its original packaging and undamaged.
If the artwork arrives with you and appears damaged, please contact me immediately on receipt with images of the damage.
If, on receipt of the original piece, you don't love the artwork, please contact me to discuss exchange options — requests for which I will accommodate where possible, depending on the availability of another suitable artwork of the same or lesser value.
Return shipping is at the customer's expense.
Refunds will be provided once the item has been returned.