Terms of Service

General

Every effort is made to provide images of my paintings as true to the original as possible, in natural light. However, values can vary with photography and as such I always recommend a studio visit to view the work in person wherever possible prior to purchase, to ensure you are happy with the piece. 

Please also bear in mind that the light quality in your home may impact the impression of the painting and this should be taken into consideration when considering a purchase.

Works on canvas are on artist quality primed canvas over kiln dried timber stretchers and are ready to hang with D-hooks. Paintings are sealed with an archival varnish to enable surface cleaning with a damp cloth.

Works on paper are unframed, unless otherwise specified, and I highly recommend framing behind glass as soon as possible. Framing is at the purchaser's expense.

Shipping

Refunds and Exchanges

Shipping is provided 'at cost' to the purchaser. A shipping quote will be provided prior to finalising a purchase.

Payment for the artwork, including shipping costs to your address, must be made in full prior to shipment. All shipments will be sent via a reputable courier company, which will necessitate a signature on delivery.

Unfortunately I can't offer refunds on original artwork, unless it has been damaged in transit or if you genuinely feel the piece is not as described or as shown in the photographs on my website. 

 

If the artwork arrives and appears damaged please contact me immediately on receipt, with images of the damage.

 

If, on receipt of the original piece, you don’t love the artwork, please contact me to discuss exchange options, requests for which I will accommodate where possible, depending on the availability of another suitable artwork of the same or lesser value.

 

Return shipping is at customers expense.